Insights

Are you curious about what we do? We offer you insights into our world and that of our clients, provide practical tips and bring you news and topics relating to leadership and change.

Feedback

Clear and specific information requested or offered for the sole purpose of helping individuals or groups to positively change behaviour, grow or progress.

Don’ts when giving feedback

Refer criticism to the person

Avoid statements such as ‘You are (always)…’. Instead, focus on specific actions or behaviours that can be improved.

Don’t question the intention behind the feedback

It is important to reflect on the intention behind your feedback. Do you really want to help or just criticise?

Manage the other person’s emotions

Avoid trying to control the other person’s feelings, for example by using phrases such as ‘Don’t be disappointed…’. Respect their emotions and offer support.

Pigeonhole people

Don’t generalise and avoid stereotypes. Every person is individual and should be treated as such.

Why do you do what you do?

Simon Sinek

Customers will never love a company until the employees love it first.

Focus

Recognize the light at the end of the tunnel, block out the noise and channel energy into the essentials – not where you are, but where you want to be.

Why is it worth investing in a corporate culture?

Blog post by Flora Otahal

What does COX mean?

Megatrends

The areas of application of megatrends >>

Vision

The vision clearly aligns the organisation with the future, navigates through change and provides orientation and support. Understanding future-oriented trends can support you in developing a timely vision.

Strategy

The strategy comprises the successful positioning of the organisation and the development of new future markets that can be uncovered with the help of megatrends.

Innovation

Megatrends are important for developing new products and services at the cutting edge – and therefore crucial for innovation as a whole.

Communication

Understanding megatrends helps to speak a common language with customers and understand their needs – this allows corporate communication to be adapted in a targeted manner.

Megatrends 2024 – The future is calling!

Blog post by Karina Frömter